Glynde place, east sussex 02 - 04 july 2021
Postponement

Love Supreme 2020 has been postponed to 2nd – 4th July 2021.

All tickets for 2020 tickets have automatically been transferred to the 2021 event and we hope you can join us then. If you’re transferring your ticket to 2021, your Access Application will remain valid for next year as well.

ACCESSIBILTY AT LOVE SUPREME

At Love Supreme Festival we provide a wide range of facilities for those with access requirements. Please read the following information carefully to familiarise yourself with what is available so that you can plan your trip.

If you would like to use the accessible facilities, it is essential that you fill out the Access Application Form to gain access to any of the following:

– Free Personal Assistant ticket
– Accessible Campsite or Accessible Live-In Vehicle Field
– Additional guests in Accessible Campsite or Accessible Live-In Vehicle Field
– Accessible toilets
– Welfare tent refrigeration and charging
– Accessible Viewing Areas

This allows us to plan accordingly and ensure that we have enough capacity to cater for you.

Accesible Viewing Platforms

There are accessible viewing areas throughout the site at Love Supreme. This is a mix of raised and ground level viewing with seating provided. While the areas are of a reasonable size for the event, spaces are limited and we encourage you to share the facilities and consider others’ needs.

Please request access to these areas on the Access Application Form. You will then be provided with 2 x Accessible Viewing passes per successful application and these must be shown in order to access the accessible viewing areas.

Access Application Form

Please click here to complete the Access Application Form and request use of the accessible facilities and free Personal Assistant ticket. We will respond within 14 days to the email address you provide. Your application isn’t approved until you receive an email from Love Supreme Festival.

Please note, we start dispatching the Access Accreditation on Thursday 10th June 2021. This allows us enough time to process all applications and send out final information and accreditation before the event. We will do our best to accommodate any late applications.

If you have any questions while filling out the form, please contact us at access@lovesupremefestival.co.uk

Access Enquiries

If you have any queries, please contact us at access@lovesupremefestival.co.uk

Event Timings

The campsites open to camping ticket holders at 12pm on Friday and need to be vacated by 12pm on Monday.

The festival arena will open to Weekend No Camping ticket holders from 3pm on Friday.

The arena will open at 11am on Saturday and Sunday to Weekend No Camping and Day ticket holders.

Car parks will open from 10am on Friday, Saturday and Sunday.

Access Map

The Access Map will be published on the Access Information page of the festival website in advance of the event so that you can familiarise yourself with the site before you arrive.

Accessible Campsite

We have a dedicated Accessible Campsite, with accessible toilets and showers, located within close reach of the main festival arena and approximately 200m from the Accessible Car Park.

The Accessible Campsite is for tent camping only. Cars are not allowed in the campsite and we do not offer power hook ups to individual tents.

Festival staff will not be able to provide physical assistance to move luggage between car parks and campsites, or to put up tents. If you require assistance of this nature, you must bring along a Personal Assistant who is capable of supporting your needs.

Please let us know if you would like to camp in the Accessible Campsite on the Access Application Form. Please note, there are no accessible facilities in the General or Premium campsites.

In addition to a Personal Assistant, you are allowed up to four guests to camp with you in the Accessible Campsite. Please advise of your numbers on the Access Application Form so we can accommodate your group.

Accessible Car Park

There is an Accessible Car Park in the General Campsite car park. Please have your blue badge on display and inform the stewards that you would like to park there when you arrive.

If you don’t have a blue badge but someone in your party has a disability or a condition which means that they cannot travel very far from the car, please let our stewards know when you arrive. They will do their best to accommodate you in the Accessible Car Park.

The distance from Accessible Car Park to the Accessible Campsite is approximately 200 metres on a grass surface.

If you do intend to use the Accessible Car Park, please let us know on the Access Application Form so we can get an idea of numbers.

Please note, all drivers must purchase a Car Park Pass (either online from our ticket page or in cash on the day) to be able to park at the festival.

Accessible Live-In Field

We have a dedicated Accessible Live-In Vehicle Field, with accessible toilets and showers, located within close reach of the main festival arena.

Please let us know if you would like to pitch your campervan in the Accessible Live-In Vehicle Field on the Access Application Form. Please note, there are no accessible facilities in the General Live-In Field.

You will need to buy a Live-In User Ticket for each member of your party, as well as a Live-In Vehicle Field Pitch Ticket for your vehicle from our ticket page.

The Accessible Live-In Vehicle Field is for live-in vehicles that are genuinely built or adapted for sleeping. Please also make sure you read our full Live-In Vehicle regulations info here.

Please use the Access Application Form to advise the number of people staying in the Live-In Vehicle in addition to the applicant and Personal Assistant. Please note, only one Live-In Vehicle per application.

If you do want to pitch your Live-In Vehicle in the Accessible Live-In Vehicle Field and want to have an electric hook-up, please purchase Live-In Vehicle pitch with Power from our ticket page and make sure you let us know on the Access Application Form. Please purchase the correct size Live-In Vehicle Pitch for your set-up.

Directions for how to reach the Accessible Live-In Vehicle Field will be sent out in advance.

Accessible Toilets

Accessible Toilets are positioned throughout the event and stewarded. They are located at:

– Main Stage Viewing Platform
– Big Top (Stage 2) Viewing Platform
– Behind the Info + Welfare Point
– Accessible Campsite
– Supremium (Please note, only people who have purchased a Supremium ticket will be able to use the accessible toilet located in this area.)

Accreditation & Dispatch

To allow use of the various facilities onsite, Access Accreditation (such as wristbands and passes) will be issued. Access Accreditation plus Personal Assistant tickets will be posted out to applicants in advance of the festival using the postal address supplied in the Access Application Form. Please make sure you submit your full address.

Please note, festival tickets that have been purchased on our ticket page will be posted separately from the ticket agent they were ordered from.

Address & Timings

Love Supreme Festival will take place at Glynde Place, Glynde, East Sussex, BN8 6SX from Friday 2nd to Sunday 4th July 2021.

The campsites open to camping ticket holders at 12pm on Friday and need to be vacated by 12pm on Monday.

The festival arena will open to Camping and Weekend No Camping ticket holders from 3pm on Friday with entertainment starting from the early evening.

The arena will open at 11am on Saturday and Sunday to Weekend No Camping and Day ticket holders.

The Main Stage music will finish by 11pm on Saturday. The festival entertainment will close at 2am every night with The Arena and Blue In Green Bar hosting afterparties along with late night performances in Jazz In The Round.

Last entry to the festival is 10pm on Friday, 9pm on Saturday and 9pm on Sunday. There will be no admission after these times.

Car parks will open from 10am on Friday, Saturday and Sunday and will need to be vacated by 1pm on Monday.

For Standard Camping/No Camping/Day Tickets the closest entrance into the festival is the ‘North Entrance’. For those with Supremium/Premium Camping/ No Camping/Day tickets the closest entrance to site is the ‘South Entrance’.

Timings are subject to change so please check back in the run up to the festival.

Age Restrictions

Under 16s (15 years and under) must be accompanied by an adult aged 18 or over. A maximum of one under 16 can be accompanied by an adult aged 18-20, and four under 16s can be accompanied by an adult aged 21 or over.

Proof of age may be required on entry and all bars operate a strict Challenge 25 Policy.

Recognised and accepted forms of ID are as follows:

– Driving or provisional (photo) licence
– Passport
– Proof of age card with a PASS (hologram) logo

At the festival entrance we will accept clear colour photocopies of passports and driving licences. The festival reserves the right to refuse admission if there is any doubt that the ticket holder is under the entry age requirement.

Age Restrictions

Under 16s (15 years and under) must be accompanied by an adult aged 18 or over. A maximum of

one under 16 can be accompanied by an adult aged 18-20, and four under 16s can be accompanied by an adult aged 21 or over.

Proof of age may be required on entry and we operate a strict Challenge 25 Policy at all bars.

Recognised and accepted forms of ID are as follows:

Driving or provisional (photo) licence
Passport
Proof of age card with a PASS (hologram) logo

At the festival entrance we will accept clear colour photocopies of passports and driving licences. The festival reserves the right to refuse admission if there is any doubt that the ticket holder is under the entry requirement.

Assistance Dogs

Assistance dogs are welcome at Love Supreme. There are water points and bins located throughout the arena and campsites to ensure you can care for your dog’s welfare during the festival.

Bags

Please pack light. To maximise the safety of everyone attending Love Supreme Festival, all customers may be subject to a thorough security check when they arrive.

Please be patient if there are queues and familiarise yourself with the below prohibited items before you arrive to avoid unnecessary delays at the security checks.

We recommend you don’t bring any unnecessary valuables. Unfortunately, festival campsites can attract opportunistic thieves. Keep valuables safe and away from the door of your tent.

Box Office

Box Offices are positioned at all entrances and will be open for ticket sales (subject to availability), collections and to deal with ticketing issues at the following times:

Friday: 10am – 10pm

Saturday: 10am – 9pm

Sunday: 10am – 9pm

Buy Tickets

Tickets are available to buy via Ticketline on our ticket page.

Buying Tickets

All applicants will need to purchase a festival ticket on our ticket page. If you think you are eligible for a free Personal Assistant ticket to accompany you, do not buy a ticket for them. You can apply for this on the Access Application Form.

Cash Machines

We will have cash machines available on site and transactions will be subject to a charge. Please note that some of our bar and food outlets will take card, but we advise you also bring cash.

Cash Machines

We will have cash machines available on site and transactions will be subject to a charge. Please note that some of our bar and food outlets will take card, but we advise you also bring cash.

Chairs & Ground Blankets

Chairs and ground blankets are not allowed in the Big Top Tents. They are permitted in the Main Stage Arena until 5pm. You will be able to return your chairs/blankets to your tent or car (please see our Re-Entry Policy above) or fold up and carry them. If you leave chairs/blankets unattended they will be removed.

We have had to implement this policy because the use of chairs and ground blankets disrupts the viewing experience of those standing around them and also presents a safety hazard.

Picnic bench seating can be found around bar and food outlets.

Do camping tickets include access to the festival itself?

Camping tickets include access to the whole festival, including all the acts performing.

Eligibility

In order to be eligible to use the accessible facilities and obtain a free PA ticket, we ask you to supply one of the following forms of supporting documentation:

– Front page of PIP
– Front page of DLA
– Deaf or Blind Registration
– CredAbility Access Card

There are two ways to send us your supporting documentation:
1) Email a scan or photo to access@lovesupremefestival.co.uk

2) Post a scan or photo to Love Supreme Festival Access Team, U-Live, 3 Pancras Square, London, N1C 4AG

The document must be dated in either 2019, 2020 or 2021 and state the full name of the customer with access requirements.

Please feel free to black-out any information on the documents that relate to the amount of benefits paid or health conditions.

All documents will be securely stored and then destroyed once the application has been processed.

Do Premium and Supremium tickets include car park or bus tickets?

No, Premium and Supremium tickets do not include car park passes or bus tickets. Please click here to purchase these separately.

Emails From Love Supreme Festival

The only official correspondence regarding artist offers for Love Supreme Festival will be from @neapolitan-music.com email addresses. Correspondence regarding any other festival matters will will come from @neapolitan-music.com or @ umusic.com email addresses.

Festival Bus

Festival Bus tickets are available to purchase here.

The festival buses operate from Brighton and Lewes on Saturday and Sunday. The journey time is approximately 30 mins from Brighton and 15mins from Lewes and all buses are wheelchair accessible.

Brighton buses depart from the back of Brighton Station on Stroudley Road.
Lewes buses pick up outside Lewes Train Station and will be clearly signposted as ‘Pick-up Point’.

At Love Supreme, all buses arrive and depart from the festival Bus Station. If you’re arriving by bus, you will be entering the festival via the ‘North Entrance’.

Ticket options:

Saturday

Open Return Tickets from Brighton or Lewes to the festival. Outbound buses run at fixed times and you must travel at the time you select. Return journeys run on a regular basis from 7pm to 3am on a first come, first serve basis.

Single Tickets from the festival to Brighton or Lewes running on a regular basis from 7pm to 3am.

Sunday

Open Return Tickets from Brighton or Lewes to the festival. Outbound buses run at fixed times and you must travel at the time you select. Return journeys run on a regular basis from 7pm to 3am on a first come, first serve basis.

Single Tickets from the festival to Brighton or Lewes running on a regular basis from 7pm to 3am.

 

Please note that the peak time for travel away from the festival is 10pm to 1am on both Saturday and Sunday nights. If you wish to avoid the queues and crowds, please make sure to travel outside of these times.

Our bus drivers will be able to take cash sales on the day. However, to ensure that you have a guaranteed seat on the bus, we advise you to buy tickets in advance so that we can adequately plan the service to meet demand at peak times.

If you do arrive without a ticket or outside of the time that your ticket is valid for, our stewards will try to assist you but you may have to wait for a bus with space available.

Festival Site & Ground Conditions

The festival is located outdoors and on a green filed site. The site is generally flat and accessible however please consider that as is the nature of a green field site, the ground can be uneven, and conditions underfoot can be affected by weather and heavy footfall.

Please wear sensible shoes and take care in areas where ground is uneven or has been affected by adverse weather.

Please visit our Experience Page for more information about what activities and experiences can be found at Love Supreme Festival, including Supreme Wellbeing, Kids’ Green, Secret Swim and Lazy Bird Kitchen.

Food & Drink

Camping ticket holders can bring a reasonable amount of food and drink for personal consumption into the campsite only e.g. 1 case of 18 beer/lager/cider or up to 1ltr of spirits or 3 bottles of wine

You must bring in your food and alcohol on initial entry (once you have been wristbanded you will not be able to bring in any food & drink).

You will ask be asked to leave excess quantities outside the event. You will not be allowed to bring in glass bottles of any kind.

No food or drink can be taken into the main festival arena. However, we do allow sealed bottles of water up to 750ml and empty unsealed bottles can be brought in to be refilled at the water points.

No glass is allowed anywhere on site, including in Campervans or Caravans. Please decant into plastic containers before you leave home.

The legal age to bring alcohol into the festival is 18+. There is an ID check on entry and any alcohol will be taken off you if you are found to be underage.

A list of all our food vendors can be found here, including information on dietary provision.

For customers with specific dietary requirements that we don’t cater for, we do allow a reasonable amount of food to be brought into the festival arena for personal consumption. This must be confirmed with us by writing in advance of the festival by writing to info@lovesupremefestival.co.uk.

How are the booking/transaction fees calculated and why are they charged?

A booking fee is applied to each ticket by our ticket agents in order to cover a variety of operational costs to efficiently and safely ticket the event. This includes contributing to software development to fight against online fraud, setting up the ticket types on their websites, dealing with customer service queries and staffing the box office at the event. Without this charge, many of the essential infrastructure requirements that make the event run smoothly would not be possible. These booking fees are an industry standard and we have capped fees applied to our tickets at 10%. We are aware of other events that charge in excess of this amount and have been proactive to manage this. Ticket delivery costs are also added to each transaction to cover the cost of fulfilling tickets to customers. These can vary depending on the option the customer chooses but we try to keep them as low as possible.

How You Can Help

In The Arena
Place your rubbish into the appropriate bin, recycling can be hindered if contaminated with non-recyclable material.

Bins are labelled:

Bottles (Plastic)
Cans
Cups
All Other Waste

In The Campsite
Refuse points are located throughout the campsites, they’ll all be signposted.

Please use bin bags provided by Love Supreme which are Green and Black bin bags available from:

Refuse points in campsites
Entrances to campsites
The Info Point in the arena
Litter picking staff

Green Bags should be filled with: Dry Mixed Recycling.

Cans & Tins
Plastic Bottles
Mixed Glass
Newspaper & Leaflets
Cartons & cardboard

Black Bags should be filled with: Non Recyclables & food waste.

All Other Waste not mentioned in the Green Bin Bag list.
Please take care to ensure Bin bags are tied up before placing them at the refuse points.

Love Supreme asks campers to completely fill up their bin bags before considering getting
another.

Lights

Due to the nature of the event and types of performance, there will be flashing and moving lights.

Line Up & Stage Times

For information on what’s happening across all our stages, including which days acts are playing on, please click here.

The full line-up and stage times will be revealed shortly before the festival takes place. Please keep checking back on our website, app and social media for updates.

Live In Vehicle Guidelines

To make sure the Live In Vehicle Field is safe for all to use, please make sure you read the below before purchasing your Live-In Vehicle Pitch:

• You may park only one Live-in Vehicle OR one towing vehicle and Caravan/Trailer Tent per pitch. Please purchase the correct size Live-In Vehicle Pitch for your set-up.

• The Live-in Vehicle Fields are only for vehicles that are genuinely built or adapted for sleeping, specifically: Campervans, Caravans, re-classified Van Conversions, Trailer Tents, Rooftop Tents

• Cars are not permitted in the Live-In Vehicle Fields unless they are towing a Caravan, Trailer Tent or come with a Rooftop Tent

• A single awning OR a single tent is permitted per pitch (but must fit within the pitch size)

The above advice is in place to help us to ensure your stay in the Live In field is as safe as it can be. In order to reduce risk of fire, please make sure gas and ovens are turned off, don’t use candles and ensure used cigarettes are fully extinguished. Please also protect yourselves by only sleeping inside vehicles; if a fire was to break out, anyone sleeping in a tent or awning are in an especially vulnerable position.

Live-In Vehicles User Tickets

A Live-In Vehicle User Ticket needs to be purchased for each person staying in a Live-In Vehicle and each vehicle requires the correct size Live-In Vehicle Pitch.

We offer two ticket types for people staying in Live-In Vehicles:

Standard Live-In Vehicle User tickets give general access to the festival and Live-In Vehicle Fields from Friday to Monday.
Supremium Live-In Vehicle User ticket holders get all the benefits of standard tickets but also have exclusive access to Supremium, an area within the festival arena with premium facilities and toilets. However, please note that live-in vehicles are not permitted in the Premium Campsite and there isn’t a Supremium area in the Live-In Vehicle Fields.

Lockers

Lockers will be available at a cost to secure your belongings while at the festival. More information to follow.

Love Supreme Reusable Coffee Cup

We are introducing a reusable Love Supreme Coffee Cup. The cup is made from bamboo and has a twist lid, with a removable rubber band across the cup.

Customers get a 25p refund on a repurchase of any hot drink on presentation of the cup at all approved Love Supreme Festival Food and Drink Retailers (excludes Bars).

Available to purchase in advance here
and collect on site from the Merchandise stand.

Medical, Info & Welfare

The Medical and Info & Welfare Tents are located in the main festival arena. They are open 24/7 throughout the festival and are there to help you with any issues you may have. Child ID wristbands can be collected here. These are for parents who would like to write their contact details on a wristband in case they are separated from their child.

Official Ticket Agents

Our official online ticket outlets are Ticketline, Festicket, See Tickets, Ticketweb and AXS.

If you want to buy your tickets in person without paying a booking fee, please visit one of our official local ticket providers, listed below: The Ram Inn (Firle), Resident Records (Brighton), Lewes Tourist Information Centre, Seaford Tourist Information Centre and The Crown (Hastings).

Please do not buy from an unofficial ticket agent. Tickets bought from unofficial agents are not valid and admission may not be granted to the festival. If you are in doubt as to whether a ticket agent is official, please contact us in advance of the ticket purchase and we will be happy to assist.

Parking

We have onsite parking available. You can buy tickets in advance on our ticket page or pay in cash when you arrive.

Follow the festival car park signs when you arrive. Car parks are approximately a 5-minute walk from the festival entrance.

Please note, you cannot park by your tent and you cannot stay in a vehicle in the car park overnight.

Personal Assistants

Personal Assistant (PA) tickets are provided so that customers who are unable to independently attend the festival can bring along someone who can provide the support needed at no extra cost. For that reason, we advise that your Personal Assistant must be able to carry out all support roles required, such as carrying your luggage between the car park and campsite and putting up your tent. The festival does not provide staff to do this for you. Please state the name and contact details of the PA on the Access Application Form.

Phone Charging

There will be a location in the festival arena where you can charge your phone at a cost. More information to follow.

Pick Up & Drop Off

If you’re being dropped off at the festival by car or taxi please ensure the driver knows to use our Pick-Up/Drop-Off area which is clearly signed from the road. In order to respect local residents, there is no access to Love Supreme Festival through Glynde Village, please do not ignore this as it causes problems with our neighbours. This year security presence in the village has been increased to deal with the problem and move drivers on.

Traffic moves quickly through the area and it is only a short walk to and from the main event entrance so please help us by advising your driver to approach the event from the north (turn onto New Road from the B2192) and to follow festival road signs rather than sat navs.

If you’re being dropped off at Love Supreme by a car or taxi, from the Pick Up/Drop Off area you will be entering the festival via the ‘North Entrance’

Pick Up/Drop Off – Cars, Taxi’s & Buses

If travelling by car or taxi, please follow directional road signage to the Pick Up/Drop Off area as you approach the festival. All festival buses will arrive at and depart from the festival bus stop at the Pick Up/Drop Off area. All buses are wheelchair accessible.

Follow event signage to the main entrance from the Pick Up/Drop Off area. The distance is approximately 400 metres and the route is mainly along a flat grassed surface, however there are two areas of more uneven ground.

Pitch Sizes & Power

We offer three pitch sizes, with the option to include a power hook-up in your pitch:

• Regular Live-In Vehicle Pitch (up to 6 metres) is suitable for live-in vehicles up to 6 metres in length. Max pitch size is 7 x 7m

• Regular Live-In Vehicle Pitch with Power is suitable for live-in vehicles under 6 metres in length. Max pitch size is 7 x 7m. Includes a supply of up to 10 amps

• Large Live-In Vehicle Pitch (6 to 10 metres) is suitable for live-in vehicles from 6 to 10 metres in length. Max pitch size is 7 x 10m

• Large Live-In Vehicle Pitch with Power is suitable for live-in vehicles from 6 to 10 metres in length. Max pitch size is 7 x 10m. Includes a supply of up to 10 amps

• Extra Large Live-In Vehicle Pitch (over 10 metres) is suitable for live-in vehicles over 10 metres in length. Max pitch size is 10 x 13m

• Extra Large Live-In Pitch with Power is suitable for live-in vehicles over 10 metres in length. Max pitch size is 10 x 13m. Includes a supply of up to 16 amps

Premium/Supremium

There are no accessible facilities in the Premium Campsite. If you have a Premium Camping ticket but require accessible facilities, we recommend you camp in the Accessible Campsite. Please let us know on the Access Application Form.

If you do choose to camp in the Accessible Campsite, we also recommend you don’t park in the Premium car park as this is situated at the South Entrance, on the opposite side of the site to the Accessible Campsite. You should park in the Accessible Car Park.

Supremium in the festival arena will have accessible toilets. Only guests with Supremium tickets can access this area.

Prohibited Items

There are certain items that are not permitted into Love Supreme Festival or specifically the festival arena or campsites. These items are not limited to the below list but please do not bring any of the following:

Cameras, film or video equipment with a lens greater than 6 inches
Dogs (with the exception of registered assistance dogs)
Drones
Generators
Glass
Illegal substances or legal highs
Unrecognisable medication without a doctor’s note or prescription

We allow the following items to be taken into the campsites, but not the arena:

Cooking equipment – charcoal BBQs and small butane gas stoves (burner with gas cylinder up to 5kg)
Gazebos

Umbrellas can be taken into the arena but for the comfort of others, we ask that you don’t use them in front of stages as you may restrict the view of others.

For the enjoyment and safety of others Love Supreme also reserve the right to stop the following items from coming into the event:

Any item which we reasonably deem may cause danger, offence or disruption to any other person (for example: large sound systems, fireworks)
Any item which may be used as a weapon (for example: kitchen knives, corrosive substances)

Please also see above sections for rules about bringing Food, Alcohol, Water, Chairs and Ground Blankets to the festival.

Re-Entry

Camping ticket holders will be allowed to re-enter the campsite at any time by showing their wristband.

There is no re-entry for Day ticket and Weekend No Camping ticket holders. Please note, if a Weekend No Camping ticket holder leaves the site on Saturday, they will not be re-admitted until the arena re-opens on Sunday.

However, after 5pm we do not allow chairs or ground blankets in the Main Stage Arena.

So, if you have a chair/blanket and want to take it back to your car, one of your party will be allowed leave and re-enter. Please note that group re-entry won’t be permitted.

We also understand that certain extreme circumstances can arise where leaving the site is essential. In this case, security will use their discretion and permission won’t be unreasonably withheld.

Re-Entry

Camping ticket holders will be allowed to re-enter the campsite at any time by showing their wristband

There is no re-entry for Day ticket and Weekend No Camping ticket holders. Please note, if a Weekend No Camping ticket holder leaves the site on Saturday, they will not be re-admitted until the arena re-opens on Sunday.

However, after 5pm we do not allow chairs or ground blankets in the Main Stage Arena. So, if you have a chair/blanket and want to take it back to your car, one of your party will be allowed leave and re-enter. Please note that group re-entry won’t be permitted.

We also understand that certain extreme circumstances can arise where leaving the site is essential. In this case, security will use their discretion and permission won’t be unreasonably withheld.

Refunds

Tickets are non-refundable. For further information on Ticketline’s Refund Policy, please click here.

Site Layout & Ground Conditions

The Love Supreme Festival site is generally accessible to visitors with mobility impairments. The land is reasonably level with a few inclines. However, please be aware that it is a green grass site with no hard-standing intersections. Between the arena and the Accessible Campsite, the Premium Campsite and the entry/exit to Glynde village, trackway has been laid across entrance ways to provide routes for event service vehicles. The trackway is 50mm deep and, in order to cross it, you will be required to make the small step up and down.
Please take the weather into consideration when planning what to bring and be aware that weather can have an impact on mobility due to the presence of mud. In some cases, if it is muddy, we may need to lay additional trackway or bark chippings in the most affected areas.

Sustainable Travel Options

Please make use public transport. All the information you need to plan your journey can be found here.

– We have a festival bus in operation, more information can be found on our travel page.
– Car share – we suggest using Go Car Share>
– Cycle – bike park available on site.

Taxis

If you’re planning to arrive or leave by taxi please ensure the driver knows to use our Pick-Up/Drop-Off area which is clearly signed from the road. In order to respect local residents, there is no access to Love Supreme Festival through Glynde Village, but taxi drivers often ignore this which causes problems with our neighbours. We have increased security presence in the village to deal with the problem and move drivers on.

Traffic moves quickly through the area and it is only a short walk to and from the main event entrance so please help us by advising your driver to approach the event from the north (turn onto New Road from the B2192) and to follow festival road signs rather than sat navs.

If you’re arriving by arriving by taxi, from the Pick Up/Drop Off area you will be entering the festival via the ‘North Entrance’.

Terms & Conditions of Entry

Terms & Conditions of Entry

1. Terms & Conditions

a. In these Terms and Conditions, “Event” means the event for which You have purchased a ticket, “the Promoter”, “we”, “us” and “our” means Love Supreme Festival Ltd and any associated promoter(s) of the Event; “you”, “your”, “ticket holders’ and “guests’ means you as the ticket holder, “ticket” means any valid ticket or wristband which permits you to attend the Event or any valid wristband for which you have exchanged your ticket at the Event.

b. These Terms and Conditions incorporate and should be read in conjunction with, the terms and conditions of the authorised ticket agent from which you purchased your ticket which are available on the website of the relevant ticket agent. In the event of any inconsistency between these Terms and Conditions and the terms and conditions of the relevant authorised ticket agent, these Terms and Conditions shall prevail.

c. All tickets are sold subject to these Terms and Conditions. Purchase and/or use of a ticket/s to enter the Event constitute acceptance of these Terms and Conditions on your behalf and on behalf of any person for whom you are purchasing tickets.

d. The Promoter reserves the right to vary these Terms and Conditions from time to time without notice and at our sole discretion. Updates will be published on The Love Supreme Festival website.

e. The Promoter reserves the right to implement any restrictions/conditions deemed necessary during the Event to ensure the safe management of the festival site. You must at all times comply with any and all instructions given to you by Event staff and stewards.

f. Directives and statements printed on the tickets, posted or announced at the Event also form part of the Terms and Conditions of entry to the Event.

g. In the instance of a breach of any of the Terms and Conditions, the Promoter reserves the right to cancel the ticket/s and eject the offender/s and retain all monies paid.

2. Age Policy

a. Children aged under 16 (15 or under) must be accompanied by a paying adult aged over 18. Maximum of one under 16 per adult aged 18 to 21 years. Maximum of 4 under 16s per adult aged over 21 years.

b. Children aged 5 or under are free, but must have a Child Ticket to gain admission. A junior ticket is for children ages 6 to 15 years.

c. Anyone aged 16 or 17 may attend unaccompanied but we strongly advise that you have the consent of a parent or legal guardian.

d. Proof of age may be required on entry to the Event and when purchasing alcohol. Recognised and accepted forms of ID are Photo Driving or Provisional Driving Licence, Passport and Proof of Age Card with PASS (hologram) logo. The Promoter reserves the right to refuse admission if its staff or agents are in any doubt whatsoever as to the age of the person being presented as being under the requisite age.

e. Our challenge 25 policy will be in operation across the whole festival site. If you look under 25 then you may be asked to prove that you are over 18 if you want to buy alcohol.

f. Anyone under the age of 18 caught drinking or in the possession of alcohol will have the alcohol confiscated and may be ejected from the Event.

g. Anyone over the age of 18 caught buying alcohol for someone under the age of 18 will be ejected from the Event.

h. It is your responsibility to check the suitability of the Event for any children in your party regardless of official age restrictions. Refunds will not be issued if any aspect of the Event, including the behaviour of other audience members, causes offence to you or any children on whose behalf you have purchased tickets.

i. Children should not be left unaccompanied in the Supremium areas. Children who do enter the premium area must be with an adult and hold a valid Supremium Ticket which can be purchased as part of a Supremium Family Ticket.

j. The promotor reserves the right to request children be removed from the Supremium area if they are causing undue disturbance to other area users.

3. Ticket Purchase

a. Only customers holding a valid ticket will be admitted to the Event. You must retain your ticket on your person at all times during the Event.

b. Tickets are not exchangeable, refundable or transferable. Re-sale or attempted re-sale is not allowed.

c. Tickets, wristbands or other forms of accreditation to the Event are personal revocable licences and shall at all times remain the property of the Promoter and for security purposes, and may be recalled at any time.

d. Tickets may not be used as part of a promotion, competition, advertising, or be given away as part of a product or service package or for commercial gain without the permission of the Promoter. Any attempt to do so will result in the ticket being void and any person holding such a ticket will be refused entry to, or ejected from the Event without refund.

e. The Promoter is not liable for lost, stolen or defaced tickets or wristbands. If a customer loses their wristband, they will not be able to re-enter the Venue or Campsites. All wristbands will be checked when entering and leaving the Venue and Campsites. Replacement wristbands will only be issued at the box office if the original wristband is still on the customer’s wrist at the time of request and will incur a charge.

f. Ticket price and availability may be subject to change without notice.

g. Your ticket may be invalidated if any part of it is removed, defaced or altered.

h. Upon purchase please check tickets carefully as mistakes cannot always be rectified after purchase. Tickets are not issued on a sale or return basis and refunds will not be made on returned tickets unless provided for under these Terms and Conditions.

i. Ownership or possession of a ticket does not confer any rights (by implication or otherwise) on you to use, alter, copy or otherwise deal with any of the symbols, trademarks, logos and/or intellectual property appearing on the ticket.

4. Entry Policy

a. All ticket holders and guests must consent to a security search of persons, clothing, bags and any other items deemed necessary.

b. The Promoter retains the right to conduct searches during the Event. If you refuse to be searched you may be ejected.

c. Prohibited items or any items that the Promoter or its security company deem to be a risk to safety, enjoyment of others or security or are not suitable to be taken to the Event or may be used in an illegal or offensive manner (regardless of whether or not the item itself is illegal) are not allowed. Ticket holders may be ejected if found in possession of prohibited items inside the Event. Prohibited items include but are not limited to:

i. Food and Drink – except one 500 or 1,000ml sealed bottle of water per person, no food & drink from outside of the Event can be taken into the Event site unless under written dietary requirement from

a doctor. Camping guests will be asked to leave excess quantities outside of the event. No food or alcohol will be allowed to be taken into the festival arena. No glass is permitted on site. Legal drinking age restrictions apply – 18+.

ii. Drugs / Controlled / Psychoactive Substances – illegal drugs, Nitros Oxide, ‘Legal Highs’ or any associated paraphernalia.

iii. Weapons – or anything that could be considered a weapon.

iiii. Animals – except pre-registered assistance dogs.

v. Bicycles, roller-skates, skateboards, scooters, personal motorised or non
motorised vehicles except for wheelchairs.

vi. Items considered to be dangerous or inappropriate in a festival environment,
including but not limited to; glass in any form, spray cans, gas canisters or compressed gas in any container larger than 5kg, generators – electric or petrol, blow torches, fireworks, flares, candles, smoke canisters, Chinese lanterns, camp-fires, explosives, firearms, knives or blades, replica weapons of any sort, large golf umbrellas or parasols, sports equipment, megaphones, amplification equipment, klaxons, airhorns, laser devices, remote controlled drones, hi-visibility tabards or similar. Small personal music players are allowed into the campsite only, but must be turned off by 23:00 Personal music can only be played in the campsite until 23:00. The promoter reserves the right to confiscate music players that are causing undue disturbance and return them at the end of the event.

d. Moshing, crowd surfing, climbing on Event structures or existing Venue landscape and anti social behaviour, is not permitted.

e. No refunds will be offered to customers who are refused entry or ejected from the site at the discretion of the Promoter.

f. If you are refused entry to the Event, or have been previously ejected, you may not purchase another ticket or otherwise gain entry.

g. Failure to produce the appropriate receipt/ticket or pass, when so requested, may result in ejection from the Event, without later claim or compensation.

h. There are no pass outs and no admission after first entry to the Event for Day ticket or Weekend No Camping ticket holders during each day of the Event. Weekend No Camping ticket holders must leave the Event when the Festival Arena closes and return the next day, and must consent to a search to gain re-admittance. Camping ticket holders will be able to leave and return to the Event but must consent to a search to gain re-admittance.

5. Filming, Photography & CCTV

a. Unauthorised photography, video, audio recording and transmission of the Event, the performers and the performance for professional purposes or financial gain is strictly forbidden.

b. Professional audio and imaging equipment are not allowed.

c. Ticket Holders consent to being photographed, filmed and sound recorded as an audience without payment, and to their image being exploited in any and all media for any purpose at any time throughout the world by the Promoters who shall own the copyright in all such recordings. If you attend the Event with a child under 16 you give the foregoing your express consent on their behalf. All personal data will be processed in accordance with privacy policy (https://www.umusic.co.uk/privacy.html).

d. CCTV may be in operation across the site. Images are recorded for the prevention of crime and disorder. If requested, images will be passed directly to the Police.

6. Trading & Commercial Activity

a. Only those specifically authorised by the Promoters to undertake trading, marketing or commercial activity at the Event may do so.

7. Unauthorised Ticket Agents and Touting

a. Tickets bought from unauthorised agents are not valid and admission will not be granted to the Event with any ticket bought from unauthorised agents. To be as safe as you can and to avoid obtaining an unauthorised ticket, follow these simple guidelines. Please note that these guidelines are not intended to be an exhaustive list of precautions which you should take to avoid obtaining an unauthorised ticket.

• Do not buy from an unofficial ticket agent. Ticketline are official ticket agents of the Event. We may also sell tickets directly for corporate or group bookings and we have other online and in-store official ticket agents. Please visit our website to see a full list of authorised ticket agents. If you are in doubt as to whether or not a ticket agent is authorised please contact us in advance of the ticket purchase and we will be happy to assist. You can contact us using the contact details on our website.

• Do not buy from internet auction sites or exchange/buy tickets on social networking sites such as Facebook.

• If you live in the UK do not buy from a website with an overseas office address, or with no registered address shown.

• Do not buy from another individual or tout, either in advance of, or outside, the Event.

b. If we are aware that you have bought tickets anywhere other than from official authorised outlets you will not be granted access to the Event. Tickets are non-transferable, which means that once purchased you cannot sell them on to others. The Promoter will be unable to assist you if you have bought from an unauthorised source, as we will have no purchase history available for the ticket.

c. If you do encounter problems contact your credit card issuer as soon as possible.

d. Occasionally due to genuine circumstances you may find yourself with a spare ticket. Please do not be tempted to sell it on an unauthorised auction site or to sell to a ticket tout or unauthorised online agency. If you do the Purchaser may not be able to enter the Event (under the Terms and Conditions) for the reasons set out above. Should this happen you may find that the purchaser brings a legal claim against you for selling a ticket which does not permit access to the Event.

e. We reserve the right to cancel any ticket booking which we reasonably believe to have been made with a view to resell such tickets or where the ticket has been purchased using fraudulent means, such as credit card fraud.

f. Tickets may be restricted to a maximum number per person per credit card or per household. These restrictions will be notified to you by our ticket agents and on our website before you make your booking. We reserve the right to cancel tickets purchased in excess of this number without prior notice to you of such cancellation.

g. Tickets obtained in breach of these Terms and Conditions shall be null and void and the Promoter may refuse admission to, or eject you from, the Event. Any person seeking to use a void ticket in order to gain or provide entry to an Event will be considered to be a trespasser and will be ejected and liable to legal action. Void tickets are non-refundable.

8. Refunds

a. In the event of a cancellation, postponement or Material alteration of the Event (defined below) you will be entitled to a refund in accordance with the terms and conditions or refund policy of the authorised ticket agent from whom you purchased a ticket. Where the cancellation takes place part-way through the Event, you may only be entitled to a refund of part of the face price which you paid for the ticket which shall be determined at our reasonable discretion. You will not be entitled to a refund in any other circumstances. Personal arrangements including travel, subsistence and accommodation in reother than as a result of a Force Majeure (see definition under section 12 Liability) you will be entitled to a refund in accordance with the terms and conditions or refund policy of the authorised ticket agent from whom you purchased a ticket. Where the cancellation takes place part-way through the Event, you may only be entitled to a refund of part of the face price which you paid for the ticket which shall be determined at our reasonable discretion. You will not be entitled to a refund in any other circumstances. Personal arrangements including travel, subsistence and accommodation in relation to the Event which have been arranged by you are made at your own risk and neither the authorised ticket agent nor the Promoter will have any liability for any such loss of enjoyment or wasted expenditure in the case of a cancellation, postponement or otherwise.

A “Material alteration” is a change which, within our reasonable opinion makes the Event materially different to the Event which purchasers of the ticket could reasonably expect. Changes to performance times, acts and the use of understudies in theatre performances shall not be considered a Material alteration. A Material alteration is judged by reference to the nature and billing of each Event. The Event is judged by reference to the overall theme rather than the individual act scheduled to appear. No scheduled acts may be considered as headline acts regardless of their relative fame or prominence on the billing, and so cancellation by an artist will not entitle you to a refund, regardless of their position on the bill.

b. In order to claim your refund please refer to the terms and conditions of the authorised ticket agent from which you purchased your ticket for details of how to claim a refund. The point of sale may not make a refund if you fail to follow the instructions provided within the notified timeframes. Refunds will only be made to the person who purchased the tickets.

c. It is your responsibility to check that the Event has not been cancelled, rescheduled or made the subject of a Material alteration. Information on such matters will be made available on behalf of the Promoter as soon as reasonably practicable on the Promoter’s website and/or at the Event venue.

Customers are advised that the website cannot always be updated immediately and that circumstances giving rise to cancellation, postponement or Material alterations can sometimes arise immediately prior to an Event.

d. Tickets will not be refunded where they have been used to gain entry to an Event or where you are able to and choose to attend a postponed Event.

9. The Event – General Information

a. The Event is subject to licence.

b. The Promoter reserves the right to refuse you entry to and/or eject you from the Event. In particular but without limitation you may be refused admission to or removed from the Event for any of the following reasons: for health and safety or licensing reasons; if you behave in a manner which has or is likely to affect the enjoyment of other persons at the Event; if you use threatening, abusive or insulting words or mannerisms; if, in the Promoter’s reasonable opinion, you are acting under the influence of alcohol or drugs; if you fail, when required, to produce proof of identity or age; if you refuse to comply with the Promoter’s security searches; if you breach these Terms; and/or if your ticket is void.

c. If before or during the Event you have a complaint in relation to the Event, please contact the Promoter or a steward promptly since complaints are very difficult to deal with after the Event.

d. You must comply with any and all instructions given to you by the Promoter and/or stewards and staff at the Event.

e. Whilst every effort is made to ensure that the full, advertised billed performances take place, the Promoter reserves the right to change the published bill and/or running times without notification. This includes, but is not limited to, artists and billed attractions. Tickets are for the Event and not a specific artist.

f. Any published start and finish times of a performance at an Event are estimates only and are subject to change. The Promoter shall not be liable for any change of a published start or finish time. It is your responsibility to make appropriate arrangements to ensure that you arrive at the Event in sufficient time (taking into account time required for queuing and searching to enter the Event) in case the Event or the performance you wish to see starts earlier than the published time or otherwise to ensure you are able to stay until the close of the Event or performance should you wish to if it overruns. We will not be responsible to make any refund or meet the costs of any alternative travel arrangements or for any loss of enjoyment or other indirect loss as a result of an Event not running to the precise advertised times or for your late arrival at the Event.

g. There will be no admission to the Event before the designated opening times on any day of the Event. Box Office times to be confirmed.

h. All guests are asked to observe and comply with safety advice, site signage and ‘No Smoking’ areas. In accordance with Smoke-Free Regulations, the tented arenas and other areas of the Event are designated ‘No Smoking’ areas. Normal statutory rules and regulations apply and should be observed at the Event and failure to do so may result in ejection from the Event.

i. You shall not bring into the Event or display or distribute (whether for free or not) at the Event any sponsorship, promotional or marketing materials.

j. Access to arenas within the Event is subject to capacity and the Promoter accepts no liability and will not offer any refunds if you are unable to attend a specific performance due to the arena being at maximum capacity. You may be required to queue so please arrive early to avoid disappointment.

k. The organisers reserve the right to implement any restrictions/conditions deemed necessary before and during the Event to ensure the safe management of the festival site. You must at all times comply with any and all instructions given to you by Event staff and stewards. The Event takes place outdoors on a greenfield site which may be uneven in places and conditions underfoot may be affected by weather and heavy footfall. You should take reasonable precautions to avoid suffering injury, including, without limitation, wearing sensible shoes and taking care in areas where ground is uneven or has been affected by adverse weather.

l. Strobe lighting, lasers and smoke / haze effects and other special effects may be used in some performances.

m. Ticket Holders accept that loud music can damage hearing.

n. The Event is an outdoor event. Please bring suitable clothing and footwear. No refunds will be given due to inclement weather.

o. Official merchandise is usually only available inside the Event site and online through authorised channels. The Promoter does not accept any responsibility for the sale of merchandise outside of the Event site or through unauthorised channels.

p. The Promoter will not accept responsibility for any damage or loss of personal items at the Event.

q. No unauthorised vehicles are permitted on site. Vehicles are only permitted on site during advertised opening times and in authorised areas. Vehicles located in unauthorised areas or outside of
official event timings may be removed.

10. Access Requirements

a. The Promoter offers one free ticket for a personal assistant to accompany a ticket holder with access requirements. You will be requested to provide valid documentation of your accessibility requirements to use your free P.A. ticket. Accessible tickets are available for all ticket types on the Tickets page of the event website. The Access Information Pack is available on the Info page of the event website in the Accessibility section. Please contact the Event via info@lovesupremefestival.co.uk for details on valid identification and further information regarding access requirements.

b. If you have access requirements please contact us as far in advance of the Event as possible. If you have not notified the Promoter of your access requirements in advance we cannot guarantee that we will be able to cater to your needs though we will use reasonable endeavours to do so.

11. Camping

a. Camping, and access to the campsite, is strictly subject to the purchase of a camping ticket. All day ticket holders and weekend ticket holders not holding a camping ticket are forbidden to camp at the Event or enter the campsite and anyone found in the campsite or camping without a camping ticket will be removed from the Event.

b. Campers should pitch tents in designated camping areas only and stay out of fire lanes and other working areas.

c. Trailer tents and cars are not allowed in the campsite.

d. You should bring a tent that is sized for the number of occupants. We reserve the right to refuse to allow any structures which are too large or which we believe may cause a health and safety risk.

e. Live-in vehicles are not permitted in car parks and tents are not permitted in the live-in vehicle campsite.

f. Customers are not permitted to sleep in car parks.

g. We will not be liable for any failure to provide any advertised facilities within the camping area.

h. All items are brought and left at your own risk.

i. You are allowed to bring your own limited supply of food into the campsite for personal consumption only and it cannot be brought into the Event arena. You are permitted to cook solely within the designated areas within the campsite only using charcoal BBQ’s or small butane gas camping stoves (single burner, gas cylinder of less than 5kg) only.

j. Campers will be allowed to bring a reasonable amount of alcohol per person to the campsite on first arrival only: e.g. 1 case of beer, or up to 3 litres of wine, or up to 1 litre of decanted spirits. Campers will be asked to leave excess quantities outside of the event. No alcohol will be allowed to be taken into the festival arena. No glass is permitted on site. Legal drinking age restrictions apply – 18+. You are not permitted to take any beverages into the Event arena. Searches will be undertaken upon entry and re-admission to ensure compliance with the provisions of these Terms and Conditions. Any alcohol above the permitted allowance will be confiscated.

12. Liability

a. You agree that the Promoter, its servants or agents will not be liable for any loss, injury or damage to any person (including you) or property however caused (including by the Promoter or its servants or agents) in any circumstances a) unless due to the negligence or wilfully malicious act of the Promoter, its servants or agents and/or b) to the extent that any increase in any loss or damage results from the breach by you of any of these Terms and Conditions.

b. You agree that the Promoter shall not be liable to you for any indirect or consequential costs, claims, actual or alleged losses howsoever arising out of or in connection with the Event and/or our obligations under these Terms and Conditions including, but not limited to, loss of profits, anticipated profits, savings, business or opportunity, or loss of publicity or loss of reputation, or opportunity to enhance reputation, or loss of contract or other economic or consequential loss arising from the performance (or any failure to perform) these Terms and Conditions.

c. The Promoter will not have any liability to you whatsoever for loss or expenses incurred in connection with the Event or any cancellation of the Event, including, without limitation, costs of any personal travel, accommodation or hospitality arrangements made relating to the Event or the cancellation of the Event.

13. General

a. To the fullest extent permissible in law, the Promoter shall be entitled to assign all and any of its rights and obligations under these Terms and Conditions, provided that your rights are not adversely affected.

b. If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court, the invalid or unenforceable provision shall be severed or amended in such a manner as to render the rest of the provision(s) and remainder of these Terms and Conditions valid or enforceable.

c. If the Promoter delays or fails to enforce any of these Terms and Conditions it shall not mean that the Promoter has waived its right to do so.

d. These Terms and Conditions together with the ticket purchase terms and conditions constitute the entire agreement between the parties in connection with the subject matter of these Terms and Conditions and supersede any previous terms and conditions, agreement or arrangement between you and the Promoter relating to the subject matter of these Terms and Conditions.

e. These Terms and Conditions shall be governed by the laws of England and Wales and the parties agree to submit to the exclusive jurisdiction of the Courts of England and Wales. Read more at https://lovesupremefestival.com/info/terms-and-conditions#1I1QyzzFmpcDCHCu.99

Ticket Dispatch

Tickets are distributed by standard post approximately one month before the festival takes place. If you haven’t received your tickets within two weeks of the event, please contact Ticketline Customer Services directly at CustomerServices@Ticketline.co.uk

Ticket Issues, Upgrades & Changes

If you have any ticket issues, including changing or upgrading your ticket type, wrong email address or change of postal address and payment plan problems, please contact Ticketline Customer Service.

If you didn’t purchase your tickets via our website from Ticketline, please contact your ticket provider directly.

We do not allow Day ticket swaps, i.e. from Saturday to Sunday, or vice versa.

The name on the ticket does not have to match the person using it, however, re-sale of tickets is strictly forbidden and could result in your tickets being cancelled.

Ticket Types

We offer the following entry ticket types:

Camping – Bring your own tent or book pre-pitched accommodation and camp for the full weekend. Standard, Premium and Supremium options are available.

Live-In Vehicle User – Bring a live-in vehicle and stay for the full weekend. Standard and Supremium options are available.

Weekend No Camping – Access to Friday, Saturday and Sunday. Standard and Supremium options are available.

Day – Entry for the day only. No camping. Standard and Supremium options are available.

 

AGES

You will need to select from the following options within each ticket type:

Adult Tickets – for those aged 16+.

Junior Tickets – for those aged 6 to 15.

Child Tickets – for those aged 0 to 5. Child tickets are free of charge but you must add this to your order along with your other tickets for the child to gain admission. Please note, it is your responsibility to check the suitability of the festival (and any specific areas of the festival) for any children in your party, regardless of official age restrictions.

 

STANDARD vs PREMIUM vs SUPREMIUM

Standard tickets give you general access to the festival.

Supremium tickets are our premium offering which includes exclusive access to Supremium, an area within the festival arena with a bar, undercover area, seating, premium facilities and toilets and, if you have Supremium Camping ticket, access to the beautifully located Premium Campsite and complimentary use of trolleys to and from your car. To find out more, please click here.

Premium Camping tickets give access to the beautifully located Premium Campsite which includes premium toilets, showers and complimentary trolleys. This ticket type doesn’t include access to Supremium.

Please note, children (age 0-5) can be brought into the Premium Campsite and Supremium but must be accompanied by an adult with a Premium/Supremium ticket at all times.

We do not offer Weekend No Camping or Day Supremium Family Tickets.

 

GLAMPING & PRE-PITCHED TENTS

If you want to stay in Glamping accommodation, you need to either purchase a Premium Camping or a Supremium Camping ticket for each person staying. You will then need to purchase your Glamping accommodation separately from our Glamping provider. More details will be posted here in due course.

We also offer Pre-Pitched Tent options in the General Campsite for those that don’t want the hassle of putting up their own tent but don’t want to glamp. Please purchase a Standard Camping Ticket from our ticket page and then you will be able to purchase your Pre-Pitched Tent from our provider in due course.

 

LIVE-IN VEHICLES

A Live-In Vehicle User Ticket needs to be purchased for each person staying in a Live-In Vehicle and each vehicle requires the correct size Live-In Vehicle Pitch.

We offer two ticket types for people staying in Live-In Vehicles:

Standard Live-In Vehicle User tickets give general access to the festival and Live-In Vehicle Fields from Friday to Monday.
Supremium Live-In Vehicle User ticket holders get all the benefits of standard tickets but also have exclusive access to Supremium, an area within the festival arena with premium facilities and toilets. However, please note that live-in vehicles are not permitted in the Premium Campsite and there isn’t a Supremium area in the Live-In Vehicle Fields.

We offer three pitch sizes:

Regular Live-In Vehicle Pitch (up to 6 metres) is suitable for live-in vehicles up to 6 metres in length. Max pitch size is 7 x 7m
Large Live-In Vehicle Pitch (6 to 10 metres) is suitable for live-in vehicles from 6 to 10 metres in length. Max pitch size is 7 x 10m
Extra Large Live-In Vehicle Pitch (over 10 metres) is suitable for live-in vehicles over 10 metres in length. Max pitch size is 10 x 13m

If you would like your pitch to have an electrical hook-up, please purchase a Live-In Vehicle Pitch with Power ticket from our Ticket Page.

Regular Live-In Vehicle Pitch with Power is suitable for live-in vehicles under 6 metres in length. Max pitch size is 7 x 7m. Includes a supply of up to 10 amps
Large Live-In Vehicle Pitch with Power is suitable for live-in vehicles from 6 to 10 metres in length. Max pitch size is 7 x 10m. Includes a supply of up to 10 amps
Extra Large Live-In Pitch with Power is suitable for live-in vehicles over 10 metres in length. Max pitch size is 10 x 13m. Includes a supply of up to 16 amps

 

FAMILY TICKETS

Family Tickets are our value ticket for 2 Adults (Age 16+) and up to 3 Juniors (Age 6-15). These will be issued as separate tickets, meaning the whole group does not have to arrive at the same time.

PAYMENT PLANS

The payment plan option is available on all camping and weekend tickets and will be split into equal monthly instalments. You will pay the first instalment (plus 100% of all fees and a £3 admin fee) at the time of booking, followed by the remaining monthly instalments. Payment Plan tickets can be found on the ticket page.

GROUP TICKETS

Group tickets offer six Standard Adult tickets for the price of five. These must all be purchased at the same time and will be issued as six separate tickets.

CAR PARK PASSES

We have onsite parking available. You can buy tickets in advance on our Ticket Page or pay in cash when you arrive.

Toilets & Showers

Toilets are available throughout the festival.
Premium toilets and showers are available to Premium Campers, Supremium Campers and Glampers in the Premium Campsite. There are also Premium toilets in the Supremium Arena Area.
Showers will be available in the General Campsite but please be patient if there are queues. The mornings are the busiest times so we advise campers to shower at off-peak times when it is quieter.

Traders & Bars

Traders & Bar Staff at Love Supreme have pre and on-site briefings on waste segregation and recycling

– Traders are told to not bring anything they can’t take home

– We use a refundable ‘Green Bond’ to incentivise adherence to the Sustainability Policy

– All food serveware must be certified as
compostable (not just biodegradable)

– All drinks and serveware are certifiably recyclable

– All our bar cups are recyclable.

We work with a leading waste contractor to segregate cups and ensure they’re recycled locally to help keep our supply chain green.
No single use condiment or seasoning sachets
No plastic straws

Food banks are in operation at Love Supreme. Leftover food from our traders is collected and taken to the local Food Bank
Only biodegradable glitter will be used on site.

Train

Please be aware if you are planning to take the train to Glynde Station from Brighton or Lewes for Love Supreme that this is not an event run service, we cannot, therefore, guarantee that the trains will have capacity or be running on these days or hours that you wish to travel. We ask that you take advantage of our event operated Local Festival Bus Service that goes directly between the Love Supreme Festival site to Lewes and Brighton directly on Saturday and Sunday to ensure you can get to and from the festival smoothly.

Via Brighton and Lewes Stations

There is a direct line from Brighton via Lewes to Glynde Station. There are also direct trains from London Victoria and Blackfriars to Lewes Station.

From Friday to Monday, the Festival Bus runs from Brighton and Lewes to the festival. Please see more information below.

Via Hastings Station

There is a direct line from Hastings Station via Lewes to Glynde Station

Glynde Station

The festival is only a 10-minute walk from Glynde Station, but we also offer as free shuttle bus and a Charity Tractor & Trailer ride. Please check back here closer to the event for timings.

The closest entrance to those walking from Glynde station is the ‘South Entrance’.

Please note, if you choose to take the shuttle bus this will take you to the festival bus station. From here you will be entering the festival via the ‘North Entrance’.

Trains

Please be aware if you are planning to take the train to Glynde Station from Brighton or Lewes for Love Supreme that this is not an event run service, we cannot, therefore, guarantee that the trains will have capacity or be running on these days or hours that you wish to travel. We ask that you take advantage of our event operated Local Festival Bus Service that goes directly between the Love Supreme Festival site to Lewes and Brighton directly on Saturday and Sunday to ensure you can get to and from the festival smoothly.

Via Brighton and Lewes Stations

There is a direct line from Brighton via Lewes to Glynde Station. There are also direct trains from London Victoria and Blackfriars to Lewes Station.

From Friday to Monday, the Festival Bus runs from Brighton and Lewes to the festival. Please see more information below.

Via Hastings Station

There is a direct line from Hastings Station via Lewes to Glynde Station

Glynde Station

The festival is only a 10-minute walk from Glynde Station, but we also offer as free shuttle bus and a Charity Tractor & Trailer ride. Please check back here closer to the event for timings.

The closest entrance to those walking from Glynde station is the ‘South Entrance’.

Please note, if you choose to take the shuttle bus this will take you to the festival bus station. From here you will be entering the festival via the ‘North Entrance’.

 

Travel

Please click here to find out more about what travel options are available.

Waste & Water

We provide clearly marked Elson tanks for Grey and Black waste. There are water points where you can fill up containers by hand. Please note, vehicles aren’t permitted to drive up to the water points to refill.

Water Points

Water points are available in all campsites and the arena. We allow sealed bottles of water up to 750ml to be brought into the festival arena and empty unsealed bottles can be brought in to be refilled at the water points.

Welfare, Medical & Info

The Medical and Info & Welfare Tents are open 24/7 throughout the festival and located inside the main festival arena, approx. 100 metres from the Accessible Campsite.

If you require use of the Welfare Tent’s charging facilities for a wheelchair or refrigeration for medical items, please request this via the Access Application Form.

Our Access Manager is located at the Welfare & Info Tent and will be happy to assist you with answering questions and providing information throughout the weekend.

What do I do if I bought a ticket from an unofficial ticket agent?

You can see a full list of our official ticket agents on the ticket info page. If you bought from a ticket re-sale website (e.g. Viagogo), we cannot guarantee that you will be able to enter the event.

Ticket re-sale websites allow people who have bought tickets through our official ticket outlets to resell their tickets, often at a higher price, for their own financial gain. This is a form of ticket touting and these websites are notorious for overcharging customers, adding large booking fees and providing poor customer service. The person who has listed the tickets has breached the terms and conditions of the tickets and we cannot guarantee that the tickets you receive will be legitimate.

Unfortunately, we do not have control over what events these companies allow to be listed on their websites and the tickets they sell. You will have to contact the company directly to try to resolve any issues you have. In future, please avoid using websites like Viagogo and buy your tickets through our official website. If you are in doubt as to whether a ticket agent is official, please contact us in advance of the ticket purchase and we will be happy to assist.

What To Bring

Please pack light and don’t bring anything you can’t take home

Items we encourage you to bring:

– Re-Useable Water Bottles – These are available to purchase on site through Frank Water
– Re-Useable Hot Drink Cups – These are available to purchase on site at the Merch Stand
– Reusable bags
Biodegradable glitter only

Items we encourage you not to bring:

– Single use plastic
– Non Biodegradable glitter
– Plastic Carrier bags that you don’t intend to keep.
– Non-essential and pre-packaged items
– Cheap camping equipment that won’t last the weekend. Please consider the pre-pitched tent options that are re-used if you don’t own a tent
– Any unwanted camping equipment (such as tents, camping chairs & blankets) or food that can be taken by a food bank can be donated at the Info Point.

What You Can & Can’t Bring

Before packing your bags and making your way to the festival, please click here and read about what items you can and can’t bring.

When will tickets go on sale and when will the line-up be announced?

All announcements about tickets and artists will be made on our website, app and social media so please keeping checking back for the latest information. You can also sign up to our mailing list on our website homepage.

Will tickets be available on the day? Will they sell out in advance?

In the past, tickets have completely sold out before the festival takes place. Therefore, we would recommend buying your tickets in advance to avoid disappointment, as we cannot guarantee they will be available on the day.

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